VitalityAU Physiotherapist Support

We accept all major credit and debit cards — Visa, Mastercard and American Express — processed securely through Stripe. All transactions are encrypted and 100% secure.

We deliver across Australia within 3 to 7 business days. You'll receive a tracking number by email as soon as your order is dispatched.

Yes! You'll receive email notifications at every step of your order — from confirmation to delivery.

Absolutely. We respect your privacy and guarantee the complete confidentiality of all information you provide. Your data is never shared with third parties.

Every box contains a surprise selection of 100% original electronics and gadgets such as headphones, smartwatches, tablets, phones, gaming accessories and much more. The higher the tier, the higher the value inside.

Yes, all products are 100% original. We source them from excess and unclaimed stock from warehouses in the United States and Australia — never used, never refurbished.

If you're not happy with any item, you can exchange as many individual products as you want — completely free. Prefer a fresh start? We'll send you a brand new mystery box once, at no extra cost. Still not satisfied? 30-day full refund, no questions asked.

Just contact us within 7 days of receiving your order and we'll sort it out immediately — free replacement, no hassle, no paperwork.

You can reach us through the chat on our website or by email. Our team typically responds within 24 hours on business days.

We make it almost impossible. Every box contains products with a combined value higher than what you paid. And with our free exchange policy and 30-day money back guarantee, you're fully protected.